What People Say
Becky and her team at Tonic HQ have been immensely valuable with our integration for Bullhorn. They thoughtfully guided us through the implementation and have customized our BH setup, based on our unique company needs. We highly recommend collaborating with Tonic!
Our company worked directly with Tonic for approximately 6 months. Their staff met with us frequently via phone and video meetings. They were understanding, friendly, and knew where to find answers regarding all of our Bullhorn questions and issues.
Tonic HQ helped us migrate from Sendouts to Bullhorn. They were very responsive upfront, did a great deal of due diligence to learn how we use Sendouts and how we wanted to use bullhorn, and offered great recommendations on industry standards and why we should or shouldn't do certain things. With their help, standing up and going live on Bullhorn was a non-issue. I would certainly use Tonic HQ again.
We have been working with Tonic HQ for the past two years and they have been very attentive with our requests and modifications. They are always on time and on budget. We are delighted with their professionalism and expertise in Bullhorn implementation and configuration. They truly care about their customers and we totally recommend them!
It was a delight working with Tonic HQ. They have been attentive to our concerns and definitely met our needs. Totally recommend them for your ATS/CRM implementation.
Dan is incredibly bright and talented. He's able to balance the big picture with the tactical, innovation with pragmatism. Dan really gets to know his customers and cuts through to what's truly important. He's conscientious and a great partner.
Just wanted to say thank you to the Tonic HQ team for the wonderful service, consideration, and attention to detail as you helped us through our Bullhorn ATS implementation! Becky DeShields, you and your partner have put together a very skilled and knowledgable team who were very patient and helpful as we took on such a big challenge for our small team and we really appreciate it! Alleha Navarro, Christine Moua, Alondra Salazar, and many others behind the scenes, helped us through every step of the process while making us feel confident that we were always going to have an answer to our questions or a fix to a glitch we ran into. If you decide that Bullhorn is the right platform for your staffing needs, we highly recommend Becky and her team at TonicHQ to help with your implementation process!!!
I'm the Sales Operations Manager for Mainz Brady Group, a west coast Technology Staffing Firm. After ~15 years of using our beloved Sendouts, it was time to say goodbye and say hello to our new CRM/ATS, Bullhorn. Tonic HQ is the implementation/integration partner we chose to provide our configuration and data transfer. I can't imagine anyone doing a better job than they did. The level of technical detail, customization, data mapping, etc they provided was indeed expert level. The level of customer service, responsiveness and communication was next level! I'd highly recommend them.
Throughout the integration process, the Tonic HQ team probed in every direction to completely understand our system's needs. Their combined knowledge and experience with Bullhorn and the staffing industry prepared them to orchestrate a Bullhorn product that fits our company and allows for an outstanding user experience. Dan, Becky and Alleha each brought unique talents and personalities to the table that made the integration experience one without frustration; especially considering the very short amount of time we had to complete our project. Their strong organizational skills and consistent reliability, their focus on customer care and advancement and their passion about initiating forefront innovation and customer satisfaction make them an easy choice when considering a Bullhorn integration partner.
Hat's off to Becky and the TonicHQ Team. We just completed our migration to Bullhorn, which TonicHQ oversaw, and the team was terrific through-out the entire process. The team was there every step of the way providing unbelievable service, training and expertise that made the migration go as smoothly as possible. We had been hesitant to switch ATS providers in the past, but TonicHQ assured us it could be done without disruption to our business...and they definitely lived up to their promises.
If you’ve met Becky previously, this review will likely confirm what you already knew about her as she is genuinely the person that you know her to be when you first met her. Becky’s personable, attentive, excited, and passionate personality combines exceedingly well with her knowledge of staffing & recruiting and her consultative strengths. She not only wants you to do well at whatever you are doing, she also wants you to feel great about it. No matter what capacity you meet Becky in, you will immediately notice that she puts you, as a human, first. And, trust me, the next time you meet her she will remember and ask you about your family, pets, and other details that you shared with her previously. You would be (almost!) shocked to hear that she was previously a skilled recruiter and branch manager. The years she is spent in the industry does not come close to explaining the proficiency and consultative strength that she can bring to your organization. And that’s exactly what Becky provides, daily, for both her internal employees at Tonic HQ and her clients, and it is done at an exceptionally high level of competence and expertise. I have worked with hundreds of business owners within the staffing and recruiting industry as a marketing consultant, and talked with hundreds more, and I can confidently say that this is a rare and welcomed skillset. These traits are not just present within the work that she directly touches, but also the work for her entire team, as they take the time to fully understand who you and your company are before proceeding with any decisions or configurations at Tonic HQ. I strongly recommend the opportunity to work with Becky whether you are considering to hire Tonic HQ or you’re considering working for her as an employee.
As a Strategic Partner of Pridestaff, I had the pleasure of working with Becky for a number of years. Becky was the one that I felt I could always go to and get a correct answer to an issue we might have been experiencing. Not only was she one of the most knowledgeable about our operating systems, she had a great understanding of our business model. She was always ready to help in any way that she could and she always appeared to be genuinely interested in my success. Her customer service skills were impeccable and she was instrumental in establishing the AnswerHub call center within our company. I believe Pridestaff modeled that call center after Becky! I was happy for Becky when she decided to leave Pridestaff to begin her next chapter, however, I was also very sad because I knew that we lost a great team member!
Becky is such a great leader and most of all a great friend. It is a true reflection of her courage and passion for her Team to have paved the path for our members to have a brighter future, even at the cost of having to hire and train new members as others are promoted within our organization. She is so selfless. I can not say this enough, Becky is such a great person and really an inspiration. I am truly grateful for her and the Team she created. It is an honor to have met such an extraordinary person and I am so incredibly blessed to have Becky in my life.
Becky is the true definition of a leader and a mentor. She not only helps in guiding her team, but she gets down into the middle of it and does the work alongside of them. She inspires others to grow both personally and professionally. I had the privilege of experiencing this first hand, and I am thankful beyond words for that. I have never had that type of relationship in the working world with another individual, and I am confident that I never will. I believe anywhere Becky goes she will bring this skill set to the table. To sum up Becky, any team that she is brought into, she becomes the backbone of that team in advancing them in all of their endeavors.
I am so honored to have had the opportunity to work with Becky while she was the leader of AnswerHub at PrideStaff. Her expertise with all things PrideStaff and Bullhorn helped our office flourish to the success it is today. Becky is not only an amazing leader but also an amazing person. She brings such positive energy to the work place, and I am so excited to see where her new business takes her!
When I opened my PrideStaff office in 2010, Becky was instrumental in training my inside team and getting the office off to a good start (we were the New Office of the Year in 2011). She has always been someone I knew I could count on, responsive and extremely knowledgeable. Her experience in all phases of running a staffing business were invaluable to me. When training, she is able to convey ideas and concepts in an easily comprehended manner. Becky is also one of the most delightful people I have ever worked with.
I had the pleasure of working with Becky while she was leading the Answer Hub at PrideStaff. Becky and her team coordinated and provided our initial training at PrideStaff and then provided routine support in all aspects of running a PrideStaff franchise. Through her actions, leadership, and efforts of her team, it was clear that Becky is very passionate in providing support and leading for results. She can be counted on to work hard, take ownership and deliver results in a positive and proactive fashion.
Becky is the true definition of an ideal leader. She exudes confidence even when things don’t always go as planned. She never allows setbacks to get in the way of resolving issues while maintaining team morale. Becky’s confidence level is what keeps everyone around her calm and focused on the main objectives and moving ahead. Becky is also impressively creative. The type of decisions that need to be made when Becky was still our manager, was never always clear-cut. Becky’s creativity is one of her many qualities that I appreciate and relied on for guidance whenever different situations called for important decisions. May I add that I have personally experienced and enjoyed Becky’s reward systems that not only increase productivity but also encourages a fun and collaborative work environment. Last but not least, Becky inspires. Taking this leap in starting her own business, Tonic HQ inspires and encourages us all to follow our aspirations and goals in life. Becky is an expert in many areas, but my favorite is how she effortlessly generates enthusiasm and feelings of accomplishment within her team by living out the vision and path to successes, both personally and professionally. Her natural positive energy is what feeds dedication, high spirits and appreciation for the work that is being done with and for her. I am so thankful and lucky to have Becky in my life. She has been such a great and selfless mentor who has deeply impacted me in a way that I will forever be grateful for.
Becky and I worked together at PrideStaff. I am an owner of a franchise and she was the Answer Hub Manager who supported all the owners across the U.S. Becky was one of the first people we met during our initial training and she led our training group. Becky has an amazing talent as a trainer and instructor. Her technical knowledge was off the charts, but it is her personality and character that set her apart. She is one of those rare people you meet in life that is so outwardly focused on other people and their success. After training and for years after Becky continued to be a GO TO person that you could call with an issue and you could be sure it would be handled in the most timely and professional manner. I am very excited for Becky to launch her own company. With her personality, her tremendous skill set, and desire to help other people succeed I know she will be an instant success. I would highly recommend Becky to any friend or client who is in need of her services. She is a total winner and would be a great asset to any company.
In February 2017, after a new member of my team acknowledged Becky's "AnswerHub" at PrideStaff, I wrote the following: "Becky, we recently added a new Staffing Consultant to our team, and he has had occasion to rely on AnswerHub a couple of times with notable success. As we discussed his most recent encounter with your team, I found myself saying to him that AnswerHub is one of the best, if not the best help desk that I've ever worked with." Becky has created a high functioning team with a tremendous body of knowledge and top-notch client service skills. Their level of readiness is nothing short of remarkable and their knowledge of the BullHorn is outstanding, not only from the perspective of functionality but also relative to the nuances of integration with PrideStaff's native systems. AnswerHub's effectiveness is completely attributable to Becky's leadership. Having created and nurtured the team for several years, Becky has created a one-stop-shop where Franchisees, whether novice or long-tenured can rely on useful, therapeutic, and well-researched support. For anyone considering the integration of a BullHorn solution, Becky's knowledge of functionality and integration into legacy systems is superlative. And she will be a pleasure to collaborate with on the project.
I can confidently say Becky is the most personable, skilled, and warm manager I have ever worked for. She is more than my boss; she is a mentor, a leader, and a friend. Becky took a chance in hiring me and taught me so much along the way. She's constantly "ahead of the game" and pushes her team to be the same. If a process can be improved in even the smallest way, she will improve it. Becky has taught me to always check my work and to take pride in it. I've really enjoyed working with her and will greatly miss her at PrideStaff. However, with her skills, she will do amazing things.
I have worked with hundreds of business owners as a marketing consultant and it is rare to come across an owner like Dan. Dan’s perspective on management is a combination of innate trust, recognition, confidence, and high expectations. Throughout the hiring process and into working for Dan, he exudes a management style that brings out the best in you, makes you feel confident in the work you do, lets you have the autonomy to do it, and expects everyone to be better tomorrow than they were today. The result created by Dan’s management style is work completed at a high level of expertise. He always makes you feel like you have “a seat at the table” when a decision is made and takes the qualified opinions of others as seriously as his own. Dan truly wants to have a meaningful impact and change on the lives of those he works with, whether it is providing services to a client or managing his team. This attitude and mentality is present in the every day life of working at Tonic HQ; the entire team shares Dan’s mentality and the outcomes for internal stakeholders and clients alike are tremendously beneficial. If you have a chance to work with Dan and Tonic HQ, whether as a client, employee, vendor, or otherwise, I highly recommend and encourage the opportunity.
Dan has supported me since I opened my PrideStaff office in 2014 and I found him to extremely professional and dedicated to customer service. These traits combined with his superior technical ability should make Dan and his firm a first choice for any project. You can count on Dan and his team to get the project done right and know that issues will be quickly diagnosed and resolved.
Dan is wonderful! No matter how elementary the question, Dan always treats us as if it is the most important issue of the day. While extremely knowledgeable, Dan has a knack for explaining complex concepts in layman's terms so the rest of us can understand. Dan always has a great attitude, and a wicked sense of humor. He's a pleasure to work with!
Dan is a creative and effective leader. He has designed and honed an IT support team, designed the technological layout for a large facility, led a migration to a new software designed to improve per person productivity - and at the same time, he has been a key member of the leadership team. He moves easily from the day to day to the strategic or 10,000-foot view - and is comfortable and productive in both arenas. PrideStaff has been very fortunate to have Dan. His technological knowledge and skills were critical to our ability to support the field and his leadership skills and ability to see the big picture have been instrumental in our growth.
In my time spent Tonic HQ I have had the privilege to meet dedicated and hardworking Indvidual's aimed towards assisting clients at any time of the day. Our objective at TonicHQ was to provide optimum quality services. The ideals of the company are reflected by the people in charge and their examples set precedent for others in the organization. I see great things for the future of TonicHQ because any institution that puts the customer needs first along with the quality assurance and flexibility is bound to grow with any society. Each one of the employees are handpicked and become experts in their craft with the bolstering supportive assistance of their teammates.
Our company just made the switch to a new ATS system, and we went with Bullhorn. We moved away from a smaller ATS and company as we outgrew their capabilities. During the transition process we worked with TonicHQ as they took our old data and managed the transition into Bullhorn, and they were fantastic. Their team was professional, knowledgeable about the industry landscape and always did what they said they were going to do. If you make the switch to Bullhorn, I suggest you do it with the help of TonicHQ.
We engaged with TonicHQ to improve and maximize our organizations use of Bullhorn. Because of their high level of expertise and extensive knowledge of the staffing industry, we were able to implement some major process changes that have increased our teams' efficiencies and ease of use. TonicHQ is very responsive and was always willing to jump on a call, brainstorm and creatively problem solve whenever we ran into questions, concerns, or issues with implementing changes. They truly took the time to get to know our specific pain points and find customized solutions for us. They are a great resource and I strongly recommend their services!
I am honored to have had the opportunity to work with the TonicHQ team throughout my implementation of Bullhorn. They were all AMAZING with their knowledge and professionalism throughout our journey, especially Becky and Alleha. I do not know what I would have done without those two ladies and their guidance from discovery all the way to week four after "Go Live". They truly care about their customers, and the work that they do! Thank you all so much!