About Us
It all started when...
Dan Donathan and Becky DeShields have had a working partnership since 2005. Dan, just starting his role as CIO of a national staffing company, knew the value that having a person with deep industry and company knowledge would bring to an IT department. Becky had a long career at that organization. That year, together, and with amazing teamwork from others in the organization, the company selected and successfully implemented Bullhorn. This was followed shortly with the rollout within two specialty divisions; one in the medical industry and the other specializing in direct hire for the insurance industry. Along the way, the company added a niche division specializing in accounting and financial professionals. Dan and Becky worked on successfully adding this division to Bullhorn as well.
"Dan brings value right away to any discussion and I can honestly say that I've seen countless great solutions over the years; far too many to count. In addition to co-founding Tonic HQ, Dan continues to run a full-stack IT service company. He has enormous technical talents: continuous improvement, IT and project management, and creating custom software used by hundreds of thousands of users to name a few. He is hyper-focused on quality and always going above and beyond finding new ways to add value for his clients at Bellwether IT and Tonic HQ!
In the Fall of 2014, Dan and my team worked together to move a large number of users from Bullhorn Mail to the Google platform. Even though Dan put as much (or more) effort into that success, he ended the day by giving the credit and praise to the team around him. He said: 'That was quite a day; one of the busiest I've seen, which is saying something.' He continued by saying that our team 'handled the volume with grace and a calm under fire that I'd gladly go into battle with any time.'
He is someone I always want in my corner. He is beyond sharp, loves finding a better way, is witty, and fosters a fun, creative environment!"
"I often say Becky's done every job in staffing. And while that's not quite true, she's been in several roles over her 25-year career: recruiter, branch manager, operational support, training, opening offices, and in the years leading up to the start of Tonic HQ, starting, building, and leading a much-lauded Operations Support Department.
That department handled anything operational within the business that someone might need help on, from Bullhorn to job boards, ad-hoc and formal training, new vendor integrations, pure process related questions like 'how do I run a late timecard?' and even many first level IT support issues.
Becky is a consummate professional; she's a wonderfully talented leader, trainer, mentor, and friend. Her deep knowledge of the staffing industry and her wisdom sneak up on you because she's so delightful in her approach. She'll leave a conversation knowing everything about you and your business, and you won't even realize it. Plus, she'll remember which sports your kids play and which breed of dog you have."
Alleha Navarro
Director, Middle Office & Solution Consulting
Fresno, California, USA
We’ve known Alleha since 2013 when Becky asked her to join her team at a previous company, providing operational help desk support to a national staffing firm. A right mix of technical knowledge, combined with an “I’ll figure it out” ethos, made her an asset to the team. She provided a unique voice and a unique perspective.
When Dan needed to push a project with an impossibly tight timeline that had to go right, he enlisted Alleha’s help. Marshaling resources, creating, and delivering training and resources, and providing logistical support, she was vital to the success of the project.
Following that project, she moved into a Project Coordinator role. Alleha built relationships with vendors, kept her team and the executive team up to speed on what was happening in the Bullhorn ecosystem and helped to plan and organize many projects from small improvements to large-scale rollouts. Her experience gives her a deep understanding of Bullhorn and its’ vendors and how people truly use them. Her first reactions are always about what the client truly needs.
Time and time again, we’ve seen Alleha take the raw elements and turn them into something wonderful. Her sense of adventure, analytical mind, and dogged determination make her the ideal team member in her role. We’re so proud of the success she’s had and feel fortunate to be a part of her career as she continues to grow.
After Dan and Becky, Alleha was Tonic HQ's first employee and as such has worked in implementation, solution consulting, client service and support. As Tonic HQ matured, she focused on Implementation Consulting and now leads that team.
Bridget Krikorian
Senior Implementation Consultant
Fresno, California, USA
Bridget started her career in the Staffing Industry, overseeing the training for different offices. She trained them on how to recruit while making high-level decisions to help each office streamline and improve processes. She found her love for the Staffing Industry and joined Tonic HQ, ready to take on the Implementation process from the other side. With Bridget's wide array of knowledge, she approaches each Implementation with determination and understanding. She is a great listener and very observant. Her even-tempered and composed nature creates a perfect balance to Tonic HQ’s dynamic team.
When Bridget is not working, she loves spending time with her family, traveling, and attending the next music festival.
Christine Moua
Director, Client Services
Fresno, California, USA
Christine has been working in the staffing world since 2016. She started as a Help Desk Specialist for a national staffing company. There she had firsthand experience with Bullhorn, learning how to create processes and shortcuts, providing that expertise to each field office. Christine not only learned the overview of the company but each individual department process as well. She oversaw everything from basic technical support to the intricacies of Bullhorn. Shortly after, Christine was promoted to Franchise Support Representative. She traveled around the United States training new and existing internal staff on "best practices" for the recruiting and sales processes. That role molded her into her next position as a Training Specialist. With her vast knowledge of Bullhorn, Christine is a key player on our team.
Christine has helped shape and continues to improve our training processes. During her time as our main Trainer, she developed creative ways to give our clients the best training experience possible, helping them gain a better understanding of Bullhorn while allowing them to feel comfortable asking questions. She always goes above and beyond for each client, making sure to take the time to give them the best support. Her creative thinking, technical knowledge, and diligence to get any challenge done guided her to a promotion and becoming our Client Services Manager in 2021.
No matter how busy her day is, Christine always has a smile on her face and is willing to give a helping hand to any Tonic team member who needs it. She enjoys working in the collaborative, supportive environment of Tonic HQ, which is an integral part of who we are as a company. She enjoys the collaborative, supportive environment which is an integral part of Tonic HQ. When Christine is not working, she spends time with her family. She also enjoys cooking, fishing (mainly when she catches one), planning parties, and DIY projects. It is an immense pleasure working with Christine and we cannot wait to see all the areas she’ll add value to in the future.
Eva Charette
Program Manager, Bullhorn One
Fresno, California, USA
Eva joined Tonic HQ with a background in the Staffing Industry. She graduated from Detroit, Michigan with a degree in Political Science with an emphasis in Campaign Management and Canvassing. Her welcoming eccentric energy brings excitement to our work environment and with her clients! Since Eva has been on both ends of the Implementation process and has had prior experience in Bullhorn, she is always willing to help her clients and makes sure they feel supported. She is empathetic and is always willing to learn more. Her curious mind keeps her eager to gain more knowledge and generate new ideas!
When she is not working, she is using her curious mind to come up with some delicious recipes in the kitchen! Not only is she an avid cook but she loves to learn about new cultures. She has vast interests in the Arts, such as music and theatre. We are so grateful to have Eva a part of the Tonic HQ Team!
Lisa Rouse
Director, Operations and Marketing
Pensacola, Florida, USA
Lisa is well known for her contagious energy. She walks into any room with a smile on her face and a readiness to make an impact! In her past work experience, she has often worn an administrative hat. Her many years of experience in Human Resources, Project Management, and Budgeting have created a vast amount of valuable skills that she brings to our team.
Lisa's strong communication skills have helped her create vital relationships throughout her career. She is task-driven and works very hard handling and completing her “To Do Lists”, no matter how big or small the task at hand. Her bright demeanor and kind heart is shared with everyone she meets.
Outside of work, Lisa enjoys exploring historical landmarks, spending time with family, and traveling. She loves road trips and is always up for a good adventure. Her friendly and exuberant personality is welcomed and we’re so happy to have her as part of our Tonic Team.
Ruby Jane Castle
Implementation Consultant
Clovis, California, USA
Ruby came to Tonic HQ with a unique background. She is someone you would consider a "Jack of all trades." She can step into most scenarios and get the lay of the land very quickly. With a background in Operational Management, Billing, Online Marketing, Copy Writing, and Theater she brings an exceptional amount of knowledge and creativity to Tonic. Ruby's energy is contagious, and she is so welcoming in the office.
Ruby is known as a great listener and known for her loyalty to friends and family. In her free time she is writing music, singing, playing an instrument, or connecting with people. She shines on stage and loves performing. We are excited to have Ruby on the team!